Customer Service Freelance Jobs

seeking a high-level assistant who is highly organized, tech-savvy, and creative. The ideal candidate will support the business owner by managing tasks efficiently and proactively. This individual will be a fast learner, reliable, and with strong communication skills in both English and Spanish. They will also have a background in office administration and be capable of solving problems independently.
Key Responsibilities:
Manage day-to-day administrative tasks, keeping the business organized and running smoothly.
Use technology to automate tasks, manage calendars, and communicate effectively.
Take initiative to solve problems before they escalate.
Communicate effectively in English and Spanish, both in writing and speaking.
Assist with creative tasks, such as content creation, social media management, and project coordination.
Collaborate with the business owner to improve processes and increase efficiency.
Qualifications:
Strong organizational and time management skills.
Proactive mindset with the ability to anticipate needs and act quickly.
Tech-savvy, with proficiency in office tools and software.
Bilingual (English and Spanish) with excellent written and verbal communication skills.
A fast learner, coachable, and willing to take on new challenges.
Office experience and ability to work independently to solve problems.

Skills: Customer Service, Scheduling, Administrative Support, Email Communication

Busy Insurance Office looking for receptionist/administrative support. This is a Full-time position (9AM to 5:30PM PST)
**** Send resume along with voice recording***

Job Requirements:
- Background in commercial insurance (preferred)
- Good phone voice and etiquette (must)
- Minimum 2 years office/reception experience (must)
- Bubbly personality
- Able to manage multiple phone lines
- Fast Learner
- Attention to Detail
- Computer Savvy/Proficient
- Strong work ethic & Team Player
- Home office set-up with reliable internet service and privacy

Skills: Phone Communication, Customer Service, Phone Support, Administrative Support

I am seeking a skilled freelancer to help resolve an issue with my eBay account and guide me in restarting my selling activities. The ideal candidate should have experience with eBay policies and troubleshooting account-related problems. Your expertise will be crucial in ensuring a smooth resolution and helping me get back to selling effectively. Please provide examples of your previous experience with eBay account assistance.

**Relevant Skills:**
- eBay account management
- Customer support
- Problem-solving
- Communication skills
- Knowledge of eBay policies

Skills: eBay Marketing, eBay Listing, Customer Service, Web Development

We are seeking a proactive individual to assist our home care agency in reaching out to case managers via email to request referrals for clients with disabilities who require caregiver services. The ideal candidate will have experience in outreach and communication, particularly in a healthcare or social service environment. Your role will be crucial in helping us connect with potential clients and expanding our services. Strong written communication skills and familiarity with the home care industry are essential.

Skills: Scheduling, Communications, Customer Service, Relationship Management, Lead Generation

We’re looking for a talented and detail-oriented Virtual Assistant to help us manage and optimize SMS workflows in REI Reply, an essential part of our real estate operations. Your role will be to create and fine-tune workflows that effectively engage leads, ensuring high response rates and smooth follow-ups.

This is an initial project focusing on SMS workflow management, but as we grow, the role will expand to include qualifying motivated seller leads based on their SMS responses. This is a great opportunity to become a part of a dynamic, fast-growing real estate investment firm specializing in wholesaling, fix-and-flip projects, and building new homes.

We value collaboration, initiative, and accountability. You’ll have the flexibility to work remotely, with the expectation of timely communication and high-quality deliverables. If you’re a motivated individual who thrives on making systems better and enjoys working with a team committed to excellence, we’d love to hear from you!

Let’s work together to create meaningful results!

Skills: Lead Generation, Social Media Marketing, Writing, Lead Nurturing, Customer Service, Podio, CallTools Call Center Software, SMS, Copywriting, Phone Communication, Cold Calling, Customer Relationship Management

Please make craigslist posts for me

Post in free section of craigslist. Make as many posts as you can
within an hour. I want to give rid of stuff in my house quickly.
I will give you the post body, contact info, and pictures

When finished, show me screenshot of your posts

Skills: Microsoft Excel, Data Entry, Google Docs, Lead Generation, Database, Ad Posting, Customer Service, Data Mining, Data Scraping, Market Research

Somos una agencia integral que se enfoca en ayudar a odontólogos y especialistas de la salud a aumentar las ventas de sus tratamientos Hight Ticket (Tratamientos que cuestan arriba de los $1,000 USD) por medio de nuestro propio método Dental-X Premium.

Buscamos a un Appointment Setter con experiencia para formar parte de nuestro equipo y que se encargue de gestionar los posibles pacientes de nuestros clientes, una persona responsable y que quisiera formar parte de un equipo joven y trabajador, una persona analítica, estratégica y decidida, que sea disciplinada y que cuente con el tiempo para encargarse de atender sus tareas, que sea capaz de tomar decisiones propias con la intención de alcanzar los objetivos planteados. (NO REQUIERES SABER INGLÉS)

A cambio de estas cualidades, estamos ofreciendo un pago de $150 USD por proyecto (por cliente) por mes, con la opción de comisión por cita confirmada y según los resultados, es importante resaltar que este será un trabajo de medio tiempo y se trabajará por proyecto y aunque no se trabajara por horarios si será necesario cumplir con horas específicas durante el día, es un trabajo que podrás realizar de cualquier parte del mundo, esto te permitirá atender a tus propios proyectos si así lo deseas mientras creces con nosotros y mientras se cumplan con las actividades que requerirá este puesto. Todo dependerá de los resultados que obtengas.

Skills: Communications, Cold Calling, Customer Service

Hi team,

I am specifically looking for somebody who is experienced using the my prosperity app. This is an Australian used financial planning based software.

Please only apply if you know how to use this Application, if you don’t please do not apply you will not be considered.

Password, pink apple. Please share this when you make your bid.

I’m looking for somebody who is versed with his application and can help me with setting up things like automations, videos, operating the helpdesk for clients ect.

Skills: Data Entry, Customer Service, Email Communication, Administrative Support

Hi. I seek an independent certified public accountant to complete accounting, bookkeeping, and audit work for several companies I manage. Please let me know if you have such credentials and are interested in new work. Thank you.

Skills: Intuit QuickBooks, Financial Audit, Account Reconciliation, Bank Reconciliation, Xero, Customer Service, Wave Accounting, Financial Reporting, Personal Administration, Bookkeeping, Data Entry, Accounts Receivable Management, Editing & Proofreading

We are looking for a reliable and detail-oriented assistant to help manage our online dropshipping operations. This role involves processing orders, handling customer inquiries, coordinating with vendors, and maintaining accurate records in spreadsheets. The ideal candidate will also assist in promoting sales through social media platforms.

Responsibilities:
1. Order Processing:
• Handle customer inquiries and orders through Telegram and email.
• Communicate orders to our vendors and locations for fulfillment.
2. Order Tracking & Reporting:
• Maintain and update spreadsheets to track orders, payments, and inventory.
• Prepare and share regular reports summarizing order and payment statuses.
3. Customer Communication:
• Respond promptly and professionally to customer questions or concerns.
• Provide updates on order statuses and resolve issues when necessary.
4. Social Media Marketing:
• Post product promotions and sales updates on social media platforms.
• Engage with followers to boost product visibility and sales.

Requirements:
• Strong organizational and multitasking skills.
• Experience managing spreadsheets (e.g., Google Sheets, Excel).
• Excellent English communication skills, both written and verbal.
• Sales experience is a plus.
• Familiarity with Telegram and other messaging platforms.
• Ability to work independently and meet deadlines.
• Basic knowledge of social media marketing strategies.

Work Hours:

Flexible, but must be available to respond to inquiries promptly during business hours.

Why Work With Us?
• Opportunity to grow with a dynamic, fast-paced team.
• Competitive pay with room for performance-based bonuses.
• Flexible work environment with potential for long-term collaboration.

Must be able to use Chat GPT

Skills: Purchase Orders, Online Sales Management, Dropshipping, Order Processing, Inventory Management, Data Entry, Customer Service, Sales & Inventory Entries

We are seeking a talented Social Media Manager who can also provide virtual assistant and customer service support. The ideal candidate should have a strong marketing background, excellent communication skills, and the ability to engage with our audience effectively. Your role will involve managing our social media platforms, creating compelling content, and addressing customer inquiries promptly. If you are passionate about social media marketing and have the skills to enhance our online presence, we would love to hear from you!

Skills: Customer Service, Customer Support, Administrative Support, Email Communication

SALES CALLER / LEAD GENERATOR Relief Chefs UK - Leading Chef Recruitment Agency

Location: Remote/Office-based Salary: Base + Commission Structure Hours: Full-time (Monday-Friday, 9am-5pm)

About Us: Relief Chefs UK is a prestigious chef and all hospitality recruitment agency with a 90% client retention rate, specializing in temporary and permanent chef placements across the UK's finest establishments.

Role Overview: We're seeking confident and persuasive sales professionals with good spoken English is the must to join our growing team. Your primary responsibility will be conducting outbound calls to potential clients in the hospitality sector, including restaurants, hotels, and catering establishments.

Key Responsibilities: • Making 50+ quality outbound calls daily to decision-makers • Building and maintaining a pipeline of potential clients • Converting cold calls into warm leads and appointments • Maintaining accurate records of all communications • Meeting monthly targets for new client acquisitions

Required Skills & Experience: • Proven track record in B2B cold calling (hospitality industry experience a plus) • Excellent communication and persuasion skills • Resilient and target-driven mindset • Strong listening skills and ability to identify client needs • Professional phone manner and articulate speaking voice • Experience with CRM systems

What We Offer: • Competitive base salary • Attractive commission structure • Comprehensive training on our unique subscription model • Career progression opportunities • Supportive team environment

Success Metrics: • Converting calls to qualified leads • Booking client consultations • Meeting monthly new client targets • Contributing to our goal of 1,000 clients by year-end

To Apply: Send your CV and a brief cover letter explaining why you'd be perfect for this role. Include your best cold-calling success story.

Skills: Email Communication, Scheduling, Administrative Support, Data Entry, Customer Service, File Management, Virtual Assistance, Lead Generation, Phone Communication, Email Marketing

HELP WANTED: Shopify- E-commerce experienced Customer Support Representative (Work from home) with a Passion for Holistic Well-Being…

About VivaRays:

At VivaRays, we're deeply invested in our mission: enlightening health seekers and helping them experience the freedom, flow, and vitality of living in rhythm with nature's light and dark cycles.

Our #1 solution is 3 in 1 circadian glasses that harmonize the bad effects of artificial light from LED bulbs, and screens.

Key Criteria/Requirements for the role:

* Proven record of 2-5 years of Customer Service experience.
* Has at least 1 year of Sales background including upselling.
* Has experience of at least 2 years using Shopify and CRM ticket systems such as Gorgias, Richpanel, Intercom, etc
* Has a basic knowledge of Technical support or troubleshooting or showed interest in willingness to learn.
* Has experience of google apps, productivity platforms such as ClickUP/Asana/Jira/etc, CRM, skype, slack, and demonstrated ability to organize files, documents, creating/updating reports, etc.
* Experience in working 3PL warehouse, 3rd party providers, and carriers such as USPS, UPS, FedEx.
* Familiar with payment gateways like Paypal, debit or credit card, Klarna (preferred)
* Available between Monday to Friday 8:00-16:30 CST. (37.5 hours per week + 5 hours break time per week)
* Advanced English.
* You must have your own computer/laptop and access to high speed internet (min 30Mbps).
* Available for a long term Independent contractor agreement.

Bonus if you are already familiar with below applications which we are currency using:

The most common applications we are currently using: CRM - RichPanel, UpPromote, Judge.me, Preorder, FAQ, lens advisor, shippo.
To check inventory we are also using ShipHero.


Core Values
1. Empathy & Communication
Actively listen, seek to understand without judgment, and ensure clear communication with “closed-loop clarity.”
Share thoughts, needs, and feelings openly using “I” statements, even when ideas are controversial.
2. Positive Attitude & Fun
Approach challenges with optimism, recognizing that mindset drives results.
Celebrate successes and find joy in the journey.
3. Growth & Proactivity
Commit to continuous self-improvement through learning and taking initiative to enhance yourself and the organization.
Go beyond mediocrity by expressing your unique skills and seeking excellence.
4. Honesty & Responsibility
Own your actions, embrace feedback gracefully, and bring solutions, not excuses, to every situation.
Deliver results with humility, openly acknowledging mistakes and weaknesses.
5. Commitment & Selflessness
Be fully dedicated to the success of the team, the organization, and your own growth.
Prioritize collective success over individual gain, acting in the best interest of others.
6. Problem Solving & Finishing
Focus on solutions and follow through to complete what you start.
7. Health, Nature & Balance
Prioritize your health by optimizing sleep, nutrition, exercise, and circadian rhythms, and spending time in nature.
Honor yourself by asking for support when needed and maintaining balance.
8. Excellence & Giving
Strive to give more than expected with joy and love, aiming for excellence in all you do.



WHAT WE OFFER?
An opportunity to work closely with founders and to have a real impact on VivaRays growth.
Multiple possibilities to grow and implement your own ideas and an open space for investing in your self development, healing and unlimited growth
Remote job or Hybrid (CST time zone)
Competitive salary based on your experience
Possibility to work from our beautiful beach house located in Mexico, Puerto Escondido, Oaxaca (a beautiful surf town on the west coast of South Mexico).
The opportunity to grow into an operation manager

Record a 5-10 minutes video and tell us about:

Tell us about yourself and why are you interested in this position?
What does ‘’Service and Giving’’ mean to you and how do you implement it in your work and life?
Paint a picture of your dream work environment.

Skills: Customer Service, Communications, Email Communication, Interpersonal Skills, Administrative Support

***2 Positions Available for the eCommerce and Influencer Trading Vertical.
***You must be seeking long term employment.
***All applications will be reviewed.
***If we think you seem like a great fit, then you'll be contacted within 48 hours to interview.

IMPORTANT: You must have strong smm static image and reel design skills for serious consideration.

For serious consideration, we prefer applicants that do not currently have existing clients or employment elsewhere.

Training will be provided for the right applicant that demonstrates the required basic level skillsets.

You must be willing to work during New York USA hours, in EST timezone.
(Type "I'm ready to interview" to confirm your read this post fully)


IF YOU DON'T BELIEVE THAT YOU ARE TRULY A ROCKSTAR VA THEN KINDLY DO NOT APPLY FOR THIS POSITION.

Skills: Communications, Virtual Assistance, Administrative Support, Customer Service, social media manager, Business Operations, Canva, Social Media Carousel, Social Media Design, Graphic Design

Our company is seeking a skilled and motivated virtual assistant to join our team. We're expanding quickly and require someone who can keep pace with us and assist us in achieving our objectives.

We'll provide you with complete training to ensure that you're successful in this position. We're providing a distinct opportunity to the right candidate, with compensation based on reaching goals and objectives. This means that as you contribute to our progress, you'll receive more payment!

If you're ready for a stimulating and fulfilling role that provides unrestricted earning potential, we urge you to submit your application today.

To be considered for this position, please provide us with a description of why you're the ideal candidate. To ensure that we're only considering those who can comply with instructions, please include the word "vegetables" in your application.

Skills: Lead Generation, Scheduling, Cold Calling, Sales, Communications, Outbound Sales, Telemarketing

We are seeking a Virtual Assistant – Lead Follow-Up and Booking Specialist to manage and convert leads from Facebook ads into scheduled cleanings. The ideal candidate will call leads within 5 minutes of opt-in unless on another call. If leads do not answer, they will use a follow-up strategy including double dialing, leaving voicemails, and sending text messages. Follow-ups will occur 3 times on Day 1 and Day 2, twice daily on Days 3-5, then once on Days 8, 15, and 20, followed by monthly attempts. The workload will compound daily as unresponsive leads require repeated outreach. This role also involves learning and using GoHighLevel and GetJobber CRMs to track leads, schedule appointments, and secure credit card details for bookings. Applicants must have excellent communication skills, sales experience, proficiency with CRM tools, and the ability to manage time and a structured follow-up system effectively. 1-on-1 training and SOP's will be provided.

Skills: Data Entry, Facebook, Communications, Customer Support, Sales, Phone Communication, Customer Service, Virtual Assistance

Hello!

This is a pretty straight forward and somewhat automated position.
Most inquiries may have an automated response or similar.

You will mainly manage the Etsy and Shopify store and forward order details to the team.
This includes making sure orders are fulfilled and customer service.

More details will be discussed later.

This is an opportunity for a long term consistent position.

Skills: Shopify, Customer Support, Etsy, Manage Etsy Site

We are seeking an experienced Inbound Sales Specialist to join our team and drive sales for our Retail CRM platform targeting the USA market. The ideal candidate will have a strong background in sales and familiarity with CRM solutions, engaging with potential clients to convert leads into customers.

The platform has some features:
- Omnichannel conversations and commerce
- Cloud Call Center
- Omnichannel Customer service
- Upsell Campaigns
- Chatbot, Voicebot
- more at www.antbuddy.us

You will be responsible for make detail plan, managing inquiries, providing product information, and closing deals. A passion for technology and understanding of the retail landscape will be essential for success in this role.

Benefits:
- Monthly fixed salary when Reach the sales kpi
- Profit sharing (when clients paid)

Skills: Sales, Lead Generation, Customer Relationship Management, Inbound Marketing

We are looking for a dedicated and skilled Customer Service Representative with proven experience in the E-Commerce industry. If you can provide top-notch customer support and thrive in a dynamic, fast-paced environment, we want to hear from you!

REQUIREMENTS:

- Previous experience in customer service for E-Commerce stores.

- Familiarity with ChatGPT or other AI-driven platforms for efficient communication.

- Experience with order fulfillment processes.

- Availability to work weekends.

- Exceptional written and spoken English skills.

RESPONSIBILITIES:

- Respond promptly and professionally to customer inquiries, maintaining flawless English in all communications.

- Issue refunds accurately, following our established refund policy.

- Ensure all customer inquiries are addressed quickly and thoroughly (within 24 hours, preferably less).

- Coordinate effectively with our fulfillment team using Skype, WhatsApp, or similar communication tools.

Demonstrate a high level of professionalism, patience, and empathy when dealing with customers.

WHY JOIN US?

We believe in having a collaborative and supportive work environment. By joining our team, you'll have the chance to make a real impact on our customers' experiences.

We're looking for someone who is not only skilled but also eager to grow with us. If you're someone who takes pride in delivering a great service we'd love to hear from you!

Apply now and become a valued part of our team.

Skills: Shopify, Customer Service, Customer Support, English, Online Chat Support, Email Support, Email Communication, Order Tracking, Order Fulfillment, Customer Satisfaction

I'm looking for someone with strong Microsoft Office Suite proficiency, particularly in Word. The primary task will involve formatting reports. I need someone with excellent typing speed and strong customer service skills.

Key Requirements:
- Extensive experience with Microsoft Word, particularly in document formatting
- Exceptional typing speed
- Strong customer service skills

Skills: Data Entry, Excel, Word, Microsoft, Microsoft Office

Reservations and Administrative Role

We are a holiday rental business in Cairns, Australia with approximately 140 holiday Rentals. We are currently looking for a full time reservations staff member to assist with guest enquiries, bookings and facilitating payments, as well as some other company administrative tasks.

The role would be a mix of mornings & evenings, 8am to 3pm or 3pm to 10pm, Australia time, 4/5 days per week.

We would prefer someone with experience in the short term rental market, AirBnB, booking.com and channel managers. Hostaway and Breezeway experience is a plus.

As you will be taking calls and liaising with guests, a good level of English is required.

Skills: Customer Service, Email Communication, Administrative Support, Virtual Assistance, Email Support, Communications, airbnb, Booking Management System

Find a secondary job which supports end user, or shorten project

Skills: Helpdesk, Network Administration, System Administration, IT Support, Remote Connection Support, Technical Support, Customer Service, Troubleshooting, Online Chat Support

PROJECT COORDINATOR

About the job:

This role will be a critical piece in customer insights, is data-driven and is obsessed with establishing systems and processes. Working closely with the Founders, this role plays an important part in supporting the team and agency partners with the expansion and growth in our online channels. This role will assist the Founders with the marketing calendar and budget, and also help oversee our business strategy.

You are extremely organized and detail oriented. You are always keeping a pulse on what’s new, and enjoy looking at trends on social media (creating content is a plus).


Responsibilities:

Work directly with the Founders on the strategy and execution of the brand vision and help support the omni-channel business (Website, Amazon, Retail etc)
Support in creating annual marketing plans, budgeting and reporting the results to senior leadership.
Help manage and track OKRs and goals of our team. Nurture great marketing talent and relationships and build a strong team culture.
Help develop and manage best in class processes and systems for entire team
Help drive world-class execution of marketing programs on-brand, on-time, and on-budget.
Work closely with Founders on product development, partnerships and operations to ensure there is consistency in brand messaging and position and it aligns with our overall goals
Dig deep into customer insights to drive product and marketing decision making. Gather, organize and analyze consumer and industry data to develop key insights and guide strategy.
Communicate, uphold and elevate the brand identity, values and goals consistently with the team.
Stay up to date on the latest marketing trends and continuously share learnings with our team.
Evaluate, review and communicate progress in brand performance against company goals.
Identify key influencer, collaboration, and partner opportunities that align with the brand and drive awareness and revenue

Qualifications:

At least 2+ years of marketing experience in ecommerce with experience with Shopify
Be extremely organized and detailed oriented
Thrives managing multiple projects at once and effectively communicate.
Ability to collaborate with cross-functional teams while analyzing problems and creating solutions.
Able to integrate modern digital marketing tactics with events, media, and tradeshows
Exceptional communication and team leadership skills (written and verbal).
Experience in goal-setting, defining & managing KPIs and identifying trends and developing data-driven recommendations and strategies based on insights

Skills: Team Management, Email Marketing, Affiliate Marketing, Data Management, Marketing, Customer Service, Business Operations, Human Resource Management, Digital Marketing, Administrative Support, Operations Management Software, Project Management, Digital Marketing Management, Business Planning & Strategy, Landing Page, Bing Ads, Time Management

I am looking for GHL expert to join our team full time. You will need to have the ability to critical think for yourself to find solutions

Skills: Email Communication, Graphic Design, Video Editing, Social Media Content, Social Media Content Creation, Lead Generation, Project Management, Content Writing, Instagram, Virtual Assistance, Social Media Management, Social Media Marketing, Content Creation, Administrative Support, Customer Service

Job Posting: Short-Term Rental Management Specialist
Location: Brisbane, Australia (Remote/Online Support Available)

Position Overview:
We are seeking a Short-Term Rental Management Specialist to join our team, offering remote support for short-term rental (STR) portfolios in Brisbane, Australia. This role is ideal for a results-driven professional skilled in leveraging technology and data to maximise revenue, streamline operations, and elevate the guest experience. Whether you're based locally or working remotely, you'll play a pivotal role in optimising property performance.

Key Responsibilities:

STR Portfolio Optimisation:

Expert in managing STR listings, arbitrage strategies, and operational optimisation.
Enhance property performance and visibility across platforms like Airbnb, Vrbo, and Booking.com.
CompSet Creation & Benchmarking:

Develop detailed Competitive Sets (CompSets) using tools like PriceLabs, AirDNA, AllTheRooms, and Airbnb.
Analyse competitors based on KPIs such as revenue, location, amenities, and more.
Benchmark property performance against competitors to refine pricing and offerings.
Revenue Management & Dynamic Pricing:

Conduct deep revenue analysis of competitors' ADR, occupancy, and future performance.
Implement dynamic pricing strategies tailored to market trends, seasonal fluctuations, and property performance.
Revenue Forecasting:

Provide accurate revenue predictions for newly added properties, empowering informed decision-making.
Listing Creation & Optimisation:

Onboard properties across STR platforms, ensuring seamless connection with PMSs like Hostaway and Guesty.
Craft compelling headlines, descriptions, and photo arrangements to attract high-value guests.
Performance Tracking & Reporting:

Monitor key metrics such as clicks, impressions, and booked nights, providing actionable insights through video feedback.
Create comprehensive reports on annual revenue, performance trends, and future projections using Excel or PowerBI.
Reservations Management:

Track and manually enter reservations, ensuring data accuracy and clarity for operational adjustments.
Customer Support & Team Collaboration:

Handle client inquiries with professionalism and attention to detail via text or calls.
Assist in recruiting and training candidates to support the business’s operational needs.
Ideal Candidate:

Based in Brisbane, Australia, or able to provide reliable remote support.
Proficiency in tools like PriceLabs, AirDNA, Whimstay, and PMS systems (Hostaway, Guesty).
Strong analytical skills with a focus on revenue optimisation and performance benchmarking.
Exceptional attention to detail and a client-first approach to customer service.
Proven experience in STR listings and data-driven decision-making.
Why Join Us?
As part of our team, you’ll have the opportunity to shape the future of STR management, driving profitability and excellence. Whether you’re based locally in Brisbane or working remotely, you’ll have access to cutting-edge tools, a collaborative environment, and the chance to make a tangible impact in a fast-growing industry.

How to Apply:
If you’re passionate about short-term rentals and have a proven track record in STR management, we’d love to hear from you.

Skills: Research, Marketing, Market Research, Property Management, Airbnb

We are looking for a dedicated virtual assistant to support our dropshipping store. The ideal candidate will manage customer service inquiries, handle administrative tasks, and coordinate with the logistics department to ensure smooth operations. If you are organized, proactive, and have experience in e-commerce, we would love to hear from you. This role is essential in maintaining high customer satisfaction and streamlining our processes.

Skills: Virtual Assistance, Customer Service, Dropshipping, Data Entry

We are seeking a dynamic individual to manage our social media presence and provide exceptional customer support. The ideal candidate will create engaging content, respond to customer inquiries, and analyze social media metrics to enhance our brand's reach. If you are passionate about social media and have a knack for customer engagement, we would love to hear from you!

Skills: Social Media Management, Customer Service, Social Media Marketing, Customer Support, Email Communication

We are seeking a reliable and proactive virtual assistant to manage daily schedules, handle social media postings for clients, and provide bookkeeping support as needed. The ideal candidate should have experience in managing calendars, creating engaging social media content, and basic bookkeeping tasks. You will play a key role in ensuring smooth daily operations and effective communication across various platforms. If you are organized, detail-oriented, and have excellent communication skills, we would love to hear from you!

Skills: Data Entry, Virtual Assistance, Administrative Support, Email Communication, Social Media Marketing Plan, Customer Service, Social Media Management

We are seeking a skilled Technical Support Specialist to assist our food and beverage clients, primarily restaurants, with our range of software products and services we provide. Our offerings include our Point of Sale (POS), online ordering, delivery service, payment services and much more.

This is a full-time, long-term position, and we require someone who is committed to growing with our business.

----
An essential requirement of this role is that you will need to work according to the following schedule:
Days: Monday to Friday
Times: 9am to 5pm NZDT (New Zealand Time)
Timezone: Pacific/Auckland
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The ideal candidate will have well-rounded competence with technology together with clear communication abilities and a customer-focused approach. Being able to troubleshoot problems and communicate with clarity is vital to success in this role.

Training will be provided, but if you are not comfortable behind a computer and working with technology in general, this role won't be a good fit for you.

This role requires that you have:
1. A reliable and snappy computer.
2. Good quality, stable internet connection.
3. Headset and microphone for answering and making phone-calls.

Daily tasks may include:
- Troubleshooting software and hardware issues, such as network problems, hardware malfunctions and software misconfigurations
- Assisting clients with updating their configurations, settings, menus, to match their requirements
- Helping clients complete certain onboarding flows such as setting up their payment merchant accounts
- Staying on top of incoming communication channels such as e-mail, live chat and phone calls

To be successful, you should have the following traits:
- Clear communication abilities in the English language (other languages also helpful)
- Be able to reach out to clients as needed without anxiety to assist them
- Resourcefulness that allows you to find solutions to problems that may be new or undocumented

Skills: Customer Service, Customer Support, Technical Support, Email Communication, Troubleshooting, Incident Management, Communication Etiquette

We are currently seeking a part-time person who will assist with managing day to day operational work. The position will deal with assisting the owner of the company with tasks such as invoicing, bookkeeping, and organizing. The position will also involve some project management and learning new tasks that he/she will be trained in. Candidate must be extremely detail oriented and organized.

Skills: Data Entry, Customer Service, Light Bookkeeping, Invoicing, Scheduling, Email Communication